Organizational development is at the forefront of planning for Toronto’s Humber River Regional Hospital, and talent management is therefore a high priority for this multi-site acute care hospital. “As we prepare to build Ontario’s first digital hospital – a state-of-the-art ...

When Anna Maria de Souza was treated for cancer at Princess Margaret Hospital in 2007, she was touched by the nursing care she received. As one of Toronto’s most distinguished philanthropists and founder of Toronto’s Brazilian Ball, Anna Maria raised ...

With falls being one of the highest reported event categories in St. Joseph’s patient safety reporting system, and taking into account the impact a fall can have on one’s independence, health, and overall well-being, a team was struck to address ...

West Park Healthcare Centre is reaping large dividends from investing in workplace quality improvement – creating not only a safer, healthier environment for staff and patients alike, but also attracting attention outside of the West Toronto hospital. In November, ...

There is a buzz around the room as small groups engage in animated discussions. As you watch a bit more, you realize that only two people are talking while the other person watches. As you wander through the room ...

Tuyet Lam was rarely alone while working at Misericordia Health Centre, but there were times she felt very lonely. That’s not surprising, considering Lam arrived in Winnipeg from Vietnam on April 17, 1980 and began working in Misericordia’s housekeeping ...

Not all cars are the same. When most people purchase a new car, they will usually take a “test drive” to understand the bells and whistles that make it unique. A decision to purchase (or not) soon follows. Similarly, not ...

The development of the TODAY program (Training Opportunities Directly Affecting You) at Chatham-Kent Health Alliance (CKHA) was six months in the making, but the benefits and continuous learning for employees and patients will continue indefinitely. In a nutshell, the TODAY ...

Access to a physician along with an interdisciplinary team of health-care professionals was very “reassuring” for patient Diane Ranger, admitted to a general medicine unit at The Scarborough Hospital General campus in mid-August and discharged in early December. “Even ...

For anyone who has been through an interview process or who has worked in Human Resources, you know the challenges and the time and effort involved in recruitment and retention. Imagine not only hiring one, or even 10 new ...